This information reflects the Society's web site at the date you downloaded or printed it and you should check at www.lawscot.org.uk to see if it is still current.

Unacceptable Actions by Service Users

The Society will always try to do its best to meet the needs of those who contact us in good faith. Every now and again we experience behaviour that is unacceptable and on these extremely rare occasions we rely on a policy which sets out the action we will take.

If you would like to comment on the policy, or any of the servcies we provide, please email cro@lawscot.org.uk or contact the Client Relations Helpline on +44 (0)845 113 0018, between 9am and 5pm, Monday to Friday.